ATO Taxation Statistics 2023–24 edition

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Occupation group ATO 2023–24

Call or contact centre worker: income by state

The median taxable income for Call or contact centre worker in Australia was $58,648 in 2023–24, and the average was $59,281 (ATO Table 15B).

Among states, median taxable income was highest in ACT at $65,359 and lowest in WA at $56,271 (ATO Table 15D).

$58,648

median taxable income, ATO 2023–24

ATO Table 15B

$59,281

average taxable income, ATO 2023–24

ATO Table 15B

$58,628

median salary or wage income, ATO 2023–24

ATO Table 15B

45,632

individuals, ATO 2023–24

ATO Table 15B

Men and women

Median income by sex, Call or contact centre worker, ATO 2023–24
Median income by sex, Call or contact centre worker, ATO 2023–24 $0 $20,000 $40,000 $60,000 $80,000 Median salary or wage income Male $61,126 Female $57,168 Median taxable income Male $61,045 Female $57,228 Median total income Male $62,773 Female $59,095 Median income ($), ATO 2023–24

Horizontal axis: Median income ($), ATO 2023–24. Bars are labelled Male and Female; the exact figures are in the table below.

ATO Table 15B

Men and women, Call or contact centre worker, ATO 2023–24
Measure TotalMaleFemale
individuals 45,632 16,833 28,799
average taxable income $59,281 $61,498 $57,986
median taxable income $58,648 $61,045 $57,228
average salary or wage income $57,029 $59,258 $55,726
median salary or wage income $58,628 $61,126 $57,168
average total income $60,919 $63,044 $59,678
median total income $60,358 $62,773 $59,095

ATO Table 15B

Call or contact centre worker by state

Median taxable income by state, Call or contact centre worker, ATO 2023–24
Median taxable income by state, Call or contact centre worker, ATO 2023–24 $0 $20,000 $40,000 $60,000 $80,000 ACT NT NSW TAS SA QLD VIC WA Median taxable income ($), ATO 2023–24

Vertical axis: State. Horizontal axis: Median taxable income ($), ATO 2023–24.

Show data
Median taxable income by state, Call or contact centre worker, ATO 2023–24
State median taxable income, ATO 2023–24
ACT $65,359
NT $63,016
NSW $61,891
TAS $61,548
SA $58,083
QLD $58,029
VIC $56,993
WA $56,271

ATO Table 15D

State figures are for this unit group. There is no separate page per state.

Call or contact centre worker (unit group 5411) by state, ATO 2023–24
Stateindividualsaverage taxable incomemedian taxable incomeaverage salary or wage incomemedian salary or wage income
ACT400$64,465$65,359$61,703$64,180
NT233$63,160$63,016$60,055$64,398
NSW10,707$62,416$61,891$60,486$62,032
TAS1,403$61,165$61,548$58,235$61,365
SA4,387$58,749$58,083$56,100$57,636
QLD10,682$58,561$58,029$56,160$58,046
VIC14,208$57,781$56,993$55,649$56,860
WA3,516$57,847$56,271$55,387$56,037

ATO Table 15D

Occupations in Call or contact centre worker

Occupations in Call or contact centre worker, ranked by median salary or wage income, ATO 2023–24
Occupationmedian salary or wage income
Call centre team leader salary$83,327
Call centre operator - inbound calls salary$55,000

ATO Table 15A