Occupation ATO 2023–24
Call centre operator - inbound calls salary in Australia
The median salary or wage income for Call centre operator - inbound calls in Australia was $55,000 in 2023–24, and the average was $52,535 (ATO Table 15A).
38,932 people reported this occupation; median taxable income was $55,273; ranked 823 of 1,176 occupations by median salary or wage income.
$55,000
median salary or wage income, ATO 2023–24
ATO Table 15A
$52,535
average salary or wage income, ATO 2023–24
ATO Table 15A
$55,273
median taxable income, ATO 2023–24
ATO Table 15A
38,932
individuals, ATO 2023–24
ATO Table 15A
823
rank by median salary or wage income, ATO 2023–24
of 1,176 occupations
ATO Table 15A
Where it sits among occupations
Vertical axis: Number of occupations. Horizontal axis: Median salary or wage income ($), ATO 2023–24, in bands of $20,000. The highlighted band holds this one.
Show data
| Band | Number of occupations |
|---|---|
| $0 to $19,999 | 20 |
| $20,000 to $39,999 | 142 |
| $40,000 to $59,999 (includes this one) | 267 |
| $60,000 to $79,999 | 302 |
| $80,000 to $99,999 | 212 |
| $100,000 to $119,999 | 122 |
| $120,000 to $139,999 | 49 |
| $140,000 to $159,999 | 15 |
| $160,000 to $179,999 | 15 |
| $180,000 to $199,999 | 13 |
| $200,000 to $219,999 | 7 |
| $220,000 to $239,999 | 5 |
| $240,000 to $259,999 | 2 |
| $260,000 to $279,999 | 2 |
| $280,000 to $299,999 | 1 |
| $300,000 to $319,999 | 0 |
| $320,000 to $339,999 | 1 |
| $340,000 to $359,999 | 0 |
| $360,000 to $379,999 | 0 |
| $380,000 to $399,999 | 0 |
| $400,000 to $419,999 | 0 |
| $420,000 to $439,999 | 1 |
ATO Table 15A
Salary or wage income by year
Vertical axis: Salary or wage income ($), ATO 2023–24. Horizontal axis: Tax year.
- median salary or wage income
- average salary or wage income
Show data
| Year | median salary or wage income | average salary or wage income |
|---|---|---|
| 2017–18 | $43,515 | $42,005 |
| 2018–19 | $43,791 | $42,572 |
| 2019–20 | $45,015 | $43,466 |
| 2020–21 | $46,330 | $44,237 |
| 2021–22 | $48,210 | $46,633 |
| 2022–23 | $51,451 | $49,575 |
| 2023–24 | $55,000 | $52,535 |
ATO Table 15A
| Year | individuals | median salary or wage income | average salary or wage income |
|---|---|---|---|
| 2017–18 | 33,649 | $43,515 | $42,005 |
| 2018–19 | 36,187 | $43,791 | $42,572 |
| 2019–20 | 37,792 | $45,015 | $43,466 |
| 2020–21 | 39,048 | $46,330 | $44,237 |
| 2021–22 | 41,831 | $48,210 | $46,633 |
| 2022–23 | 40,595 | $51,451 | $49,575 |
| 2023–24 | 38,932 | $55,000 | $52,535 |
ATO Table 15A
Men and women
Horizontal axis: Median income ($), ATO 2023–24. Bars are labelled Male and Female; the exact figures are in the table below.
ATO Table 15A
| Measure | Total | Male | Female |
|---|---|---|---|
| individuals | 38,932 | 14,121 | 24,811 |
| average taxable income | $54,992 | $56,586 | $54,086 |
| median taxable income | $55,273 | $57,443 | $54,035 |
| average salary or wage income | $52,535 | $54,112 | $51,638 |
| median salary or wage income | $55,000 | $57,122 | $53,829 |
| average total income | $56,470 | $57,948 | $55,628 |
| median total income | $57,009 | $59,160 | $55,818 |
ATO Table 15A
Call or contact centre worker (unit group 5411) by state
Figures are for the unit group, not this occupation alone.
| State | individuals | average taxable income | median taxable income |
|---|---|---|---|
| ACT | 400 | $64,465 | |
| NT | 233 | $63,160 | |
| NSW | 10,707 | $62,416 | |
| TAS | 1,403 | $61,165 | |
| SA | 4,387 | $58,749 | |
| QLD | 10,682 | $58,561 | |
| VIC | 14,208 | $57,781 | |
| WA | 3,516 | $57,847 |
ATO Table 15D
Typical deductions for Inquiry clerks and receptionists
Figures are for the sub-major group, not this occupation alone.
| Deduction | deduction claimants | average deduction claim |
|---|---|---|
| Work related car expenses | 29,655 | |
| Work related travel expenses | 10,751 | |
| Work related uniform/clothing expenses | 72,252 | |
| Work related self education expenses | 6,895 | |
| Other work related expenses | 87,585 | |
| Total work related expenses | 112,794 |
ATO Table 18B